DR. Roy and staff were Amazing! This was my first visit. There was a mix up with my appointment but the receptionist handled it professionally and offered me to wait and they would fit me in. The assistant was friendly (Think her name was Dahlia, sorry if I'm wrong) Dr. Roy was very personable and I immediately felt at ease. The exam was quick and had no discomfort at all. Not sure why there are so many negative reviews but I personally had a great experience! Thank you Dr. Roy and staff! Hope your year is Phenomenal!