On 5/15/24, I sent in my feedback regarding a very bad experience my mother and I had at one of your cardiology offices. I am writing now to thank both Martn Fogle Chief Medical Officer of Prima Care, as well as, Dr. Juan Carlos Mendierra-Hernandez, Cardiologist at Prima Care for their prompt personal response (via-telephone) and the concern and empathy the both expressed regarding this experience. This personal, immediate response and the compassion expressed is very much appreciated by both my mother and myself, as well as other members of my family and I would like to thank you both, very sincerely. Your immediate response, understanding, concern and compassion and empathy is greatly appreciated and has an enormous impact. I look forward to meeting you to personally thank you in return. With deep appreciation.